Service Planning and Management

Investing in customer’s loyalty and at the same time optimizing costs and time requires a perfect post-sales organization.

MagicCrm offers a powerful, flexible and absolutely intuitive service management environment.

All you need for really manage a professional service team able to meet all customers need

Gestione Contatti Magic CRM

Features

  • SLA Management

  • Resources availability management
  • Services planning and programming
  • Service accounting
  • Service billing
  • Performance analysis